Return Policy
We have a 30-day return policy, which means you have 30 days after delivery of your item to request a return.
Eligibility for Returns
To be eligible for a return, the item must be in its original condition, unused, and returned with all original packaging and accompanying materials whenever possible. Proof of purchase may be required.
How to Start a Return
To initiate a return request, please contact us at:
Return requests must be approved before items are sent back. Returns sent without prior authorization may not be accepted.
Return instructions will be provided after your request has been reviewed.
Return Shipping
Unless otherwise required by law or stated otherwise, customers may be responsible for return shipping costs.
We recommend using a trackable shipping service when returning items.
Damaged, Defective, or Incorrect Items
Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, contact us as soon as possible so that we can review the issue and determine an appropriate resolution.
Non-Returnable Items
Certain products may not be eligible for return, including:
Perishable goods
Customized or personalized products
Personal care products
Hazardous materials
Flammable liquids or gases
Gift cards
Please contact us if you have questions regarding a specific item.
Exchanges
If you would like a different item, we recommend returning the original item (if eligible) and placing a new order separately.
European Union Customers
For orders delivered to countries within the European Union, customers may have the right to cancel or return eligible purchases within 14 days of receipt in accordance with applicable consumer protection laws.
Refunds
Once a returned item is received and inspected, we will notify you regarding the status of your refund.
If approved, the refund will be issued to your original payment method within 10 business days.
Please note that your bank, credit card issuer, PayPal, or payment provider may require additional processing time before the refund appears in your account.
If more than 15 business days have passed since your refund was approved and you have not received your refund, please contact us at:
Contact Information
FLOURISH ART EDUCATION LLC
65 Emery St
Hempstead, NY 11550
United States
Email: support@garciamall.com
Customer Support Hours:
Monday – Friday, 9:00 AM – 5:00 PM (EST)