Frequently Asked Questions (FAQ)

Thank you for visiting Garciamall. Below are answers to some commonly asked questions.

Shipping and Delivery

Most orders are processed within 1–3 business days after payment confirmation.

After shipment, delivery typically takes 7–15 business days. Delivery times are estimates only and may vary depending on the destination, carrier operations, weather conditions, customs processing, and other factors beyond our control.

Shipping costs, estimated delivery times, and available shipping methods will be displayed during checkout when applicable.

Tracking information will be provided when available.

Do You Accept Returns?

Yes. Eligible items may be returned within 30 days of delivery in accordance with our Return Policy.

To qualify for a return, items should be returned in their original condition and packaging whenever possible. Please contact us before returning any item.

What Payment Methods Do You Accept?

Available payment methods may include major credit cards, debit cards, PayPal, and other payment options displayed at checkout. Payment methods may vary depending on location and availability.

How Can I Cancel or Modify My Order?

If you need to cancel or modify an order, please contact us as soon as possible.

Orders can only be changed or canceled before they enter the fulfillment process. Once an order has been processed or shipped, changes may no longer be possible.

How Long Is the Return Period?

Eligible products may be returned within 30 days of delivery, subject to the terms outlined in our Return Policy.

Is There a Restocking Fee?

Garciamall does not currently charge a restocking fee for approved returns.

Who Pays for Return Shipping?

Unless otherwise required by law or stated in our Return Policy, customers may be responsible for return shipping costs.

How Do I Return an Item?

Returns are accepted by mail. Please contact customer support before returning any item to receive return instructions.

Contact Us

Company: FLOURISH ART EDUCATION LLC

Address:
65 Emery St
Hempstead, NY 11550
United States

Email:
support@garciamall.com

Customer Support Hours

Monday – Friday: 9:00 AM – 5:00 PM (EST)

Customer inquiries are handled during normal business hours. Response times may vary depending on inquiry volume, weekends, and public holidays.

If you have any questions regarding an order, product, or our website services, please contact us by email.